Service is the Keyword
Caljan Rite-Hite’s extensive service operation in France is now under new management. Guillaume Rannou, who has been recruited from within the material handling industry, assumed his responsibilities on 30th April 2007. His experience and qualifications match Caljan Rite-Hite’s commitment to service, focusing on installations, technical support, customer training, maintenance, spare part management and pre-sales support. Guillaume Rannou has a great deal of experience with heading up technical teams dedicated to servicing the customer. Based in Lyon, Guillaume Rannou will manage Caljan Rite-Hite’s network of technicians, providing on-site assistance and preventative maintenance throughout France. Jacques Legallais, Managing Director of Caljan Rite-Hite in France supports Guillaume Rannou »preventing the problem is more economical than finding a cure, Guillaume Rannou is very much in favour of preventative maintenance. Caljan Rite-Hite’s extended warranty concept falls very much in line with his way of thinking«.
He commented; »I am looking forward to my future with Caljan Rite-Hite. It is an enormous opportunity for me and I am relishing the challenge of my new role. After years in the motor trade, I am thoroughly enjoying working with a fresh range of products and the travelling that my job involves.«